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AI Technologies > AI Features

Custom Text Classification

What is the concept of custom text classification?

Custom text classification is a machine learning process that involves training algorithms to sort text data into specific categories or labels based on the unique requirements of a particular application or industry. This approach creates a tailored model that automatically recognizes and classifies text inputs by identifying patterns and characteristics learned during the training phase.

Example Applications for Custom Text Classification

Below are several examples of how custom text classification can be used:


Email Filtering

Custom text classification can be used to categorize incoming emails as spam or important, helping users manage their inboxes more effectively.


Sentiment Analysis

Businesses can implement custom text classification to analyze customer feedback and reviews, determining whether sentiments are positive, negative, or neutral.


Content Moderation

Social media platforms can utilize custom text classification to automatically identify and filter out inappropriate or harmful content based on predefined guidelines.


Document Organization

Organizations can apply custom text classification to sort and categorize large volumes of documents, making it easier to retrieve and manage information.


Customer Support Ticket Routing

Custom text classification can help categorize support tickets based on urgency or type, ensuring that they are directed to the appropriate team for resolution.

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